WHO WE ARE
Privacy Policy for www.coda-gene.com
Effective Date: 12 July 2025
Last Updated: 12 July 2025
At CODA:GENE, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information when you visit our website, www.coda-gene.com.
1. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and any other details provided via contact forms or email enquiries.
- Usage Data: IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
- Transaction Data: If you make a purchase or service enquiry, we may collect necessary billing or shipping details (we do not store any credit card information).
We do not knowingly collect data from individuals under the age of 16 without verified parental consent.
2. How We Use Your Data
Your data is collected and used only for the following purposes:
- To respond to enquiries and communicate with you
- To provide you with services or information you request
- To improve website performance and user experience
- To comply with legal obligations or regulatory requirements
- For internal analytics, performance monitoring, and security
We never sell your personal data to third parties.
3. Legal Basis for Processing (GDPR Compliance)
We process your personal data based on one or more of the following legal bases:
- Your consent (e.g., submitting a contact form)
- Performance of a contract
- Legal obligations
- Legitimate interest (e.g., website analytics and service improvement)
4. Data Sharing and Third Parties
We may share anonymised, non-identifiable usage data with service providers for analytics or site improvement purposes. We do not share your personal information with third parties unless:
- Required by law
- You give explicit consent
- It is necessary to deliver a requested service (e.g., payment processor)
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Contact and enquiry data is typically stored for up to 12 months, unless ongoing correspondence justifies extended retention.
6. How We Protect Your Data
We take appropriate security measures to safeguard your data, including:
- SSL encryption
- Secure servers and data storage
- Restricted access to authorised personnel only
Despite our best efforts, no method of transmission or storage is 100% secure.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Ensure functionality and performance
- Analyze site traffic and usage patterns
- Improve user experience
You can manage or disable cookies via your browser settings. For more information, please review our Cookie Policy (coming soon).
8. Your Rights
Under applicable privacy laws (e.g., GDPR), you have the right to:
- Access, correct, or delete your personal data
- Withdraw consent at any time
- Object to or restrict data processing
- Lodge a complaint with your local data protection authority
Please email us at admin@coda-gene.com to exercise any of these rights.
9. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to revisit this page periodically.
10. Contact Us
For questions, requests, or concerns related to this Privacy Policy or your data:
📧 Email: admin@coda-gene.com
🌐 Or use the contact form at www.coda-gene.com/contact
Legal Disclaimer and Copyright Notice
Copyright
All content on www.coda-gene.com—including text, images, logos, videos, and documents—is the property of CODA:GENE unless otherwise stated. This content is provided for personal use only. You may not copy, reproduce, modify, or distribute any content without prior written permission.
Disclaimer
CODA:GENE makes every effort to ensure that the information on this website is accurate, up to date, and reliable. However, we do not guarantee completeness or accuracy, and we accept no liability for any loss or damage resulting from use of the site or its contents.
The content is provided “as is” without warranties of any kind, either express or implied. CODA:GENE reserves the right to change content, services, and policies at any time without notice.
By accessing this website, you agree to be bound by this disclaimer and all applicable terms.
